Intercom Pack
Claude Code skill pack for Intercom (24 skills)
- Type
- Plugin
- Repository
- jeremylongshore/tons-of-skills-marketplace
- GitHub stars
- 2.8k
- License
- MIT
- Repo last updated
- Sep 27, 2026
- Version
- 1.6.0
- Author
- Jeremy Longshore
What Intercom Pack is
Intercom Pack is a plugin published in the jeremylongshore/tons-of-skills-marketplace repository on GitHub, which has about 2.8k stars. The repository describes itself as: “Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com.”
A plugin is a package that bundles skills, slash commands, subagents, hooks, and MCP connectors so they install together. Plugins are plain files with a manifest at .claude-plugin/plugin.json, and they work in both Claude Code and Claude Cowork.
Installing Intercom Pack adds everything it ships in one step. Connectors inside a plugin still need to be connected separately, and hooks and subagents only run in Cowork and Claude Code, not in regular chat.
How to install Intercom Pack
Claude Code
- Add the repository as a plugin marketplace: claude plugin marketplace add jeremylongshore/tons-of-skills-marketplace
- Install the plugin: claude plugin install intercom-pack@<marketplace-name>, using the marketplace name from the repository's .claude-plugin/marketplace.json.
- Restart the session if the new skills or commands don't appear straight away.
Claude Cowork
- Open Customize → Plugins and choose Add marketplace.
- Enter jeremylongshore/tons-of-skills-marketplace (the owner/repo shorthand works for GitHub).
- Find Intercom Pack in the list, click Install, then connect any connectors it needs from its Connectors tab.
New to extending Cowork? Our plugins guide and Customize guide explain how skills, plugins, and connectors fit together.
Inside the source file
An excerpt from plugins/saas-packs/intercom-pack/.claude-plugin/plugin.json, shared under the repository's MIT license. Read the full file on GitHub.
> 24 Claude Code skills for building production Intercom integrations with the intercom-client TypeScript SDK
Installation
/plugin install intercom-pack@claude-code-plugins-plusWhat You Get
Real Intercom API code covering contacts, conversations, messages, Help Center articles, webhooks, data events, OAuth, and admin management. Every skill uses actual intercom-client SDK methods, real endpoint URLs (api.intercom.io), real response shapes, and real error codes (401, 404, 409, 422, 429).
Skills
Getting Started (S01-S04)
Core Workflows (S05-S08)
Operations (S09-S12)
Pro Skills (P13-P18)
Flagship Skills (F19-F24)
Key Intercom Concepts
- Contacts have a role of user (identified) or lead (anonymous). Leads merge into users.
- Conversations contain threaded conversation_parts (comments, notes, assignments).
- Messages are outbound from admins to contacts (email, in-app, push).
- Tags label contacts, companies, and conversations.
- Data Events track custom contact activity (past-tense verb-noun naming).
- Webhooks use X-Hub-Signature (HMAC-SHA1) with a 5-second response timeout.
API Quick Reference
Rate limits: 10,000 req/min per app, 25,000 req/min per workspace.
License
MIT
Before you install
- Read the whole file first. Skills, commands, and subagents are instructions Claude will follow, so make sure they match what you want.
- Check which tools, scripts, or MCP servers it uses. Local servers and scripts run with your permissions.
- Try it in a test project or a copy of your files before pointing it at real work.
- Pin the version you tested, and review changes before updating.
- Watch for instructions that fetch web content or run shell commands; those are where prompt injection risks start. See our prompt injection guide.
FAQ
What is Intercom Pack?
Intercom Pack is a plugin for Claude Code and Claude Cowork from the jeremylongshore/tons-of-skills-marketplace repository on GitHub. Claude Code skill pack for Intercom (24 skills)
How do I install Intercom Pack in Claude Code?
Add the repository as a plugin marketplace: claude plugin marketplace add jeremylongshore/tons-of-skills-marketplace Install the plugin: claude plugin install intercom-pack@<marketplace-name>, using the marketplace name from the repository's .claude-plugin/marketplace.json. Restart the session if the new skills or commands don't appear straight away.
Can I use Intercom Pack in Claude Cowork?
Open Customize → Plugins and choose Add marketplace. Enter jeremylongshore/tons-of-skills-marketplace (the owner/repo shorthand works for GitHub). Find Intercom Pack in the list, click Install, then connect any connectors it needs from its Connectors tab.
Is Intercom Pack safe to install?
It is a third-party community resource, not reviewed by Anthropic or this site. Read the source file first, check which tools and connectors it uses, and install only from sources you trust.
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